My router’s password has been taken and my account on the Internet is now locked.
The Globe and Mail reported Wednesday that the Internet service provider is now using a different login, which is different from the one my router used.
The story also includes the following details: I am told my router password has now been taken by the router vendor.
This means that I have lost my account in the Netgear router network.
I was not notified of this change in my router’s login, until I was logged out of my account.
I have had no opportunity to request that my router be reset.
Netgear says the company is aware of this issue and is investigating.
I contacted Netgear to inquire about the situation, and received a short email from a spokesperson that the company has “no indication that this is a systemic issue that is impacting all Netgear routers.”
The spokesperson also added that the issue is a “security issue that only affects a small number of customers.”
I contacted the company to inquire more about the issue and received the following response: We have been aware of the issue for some time.
We have implemented a new login system that we are currently working to roll out.
The system, which we expect to be available to all Netgears customers within the next few weeks, allows you to change your password from a web browser, an application or through the web browser itself.
When you log in to the network, you can choose the login system you want to use.
It does not require you to provide a password.
I hope you understand that we have a hard time understanding how this issue could impact so many people.